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Our client is looking for a well-organized and motivated person. They have a full-time position for a Customer Services Account Manager who will manage a portfolio of accounts as part of a busy, fast-paced team. This is initially a 4-month contract with the possibility of becoming permanent.
Main Duties
* Deal directly with customers via telephone, electronically, or face-to-face.
* Respond promptly to customer inquiries by processing orders, quotes, and other requests.
* Organize workflow to meet customer timeframes.
* Communicate and coordinate with internal departments to ensure timely completion of quotes and work.
* Manage administration related to all customer orders.
* Maintain contact with customers throughout the order process.
Skills and Knowledge
* Experience building strong working relationships with customers.
* Innovative and motivated.
* Exceptional written and verbal communication skills.
* A good team player.
* Ability to prioritize and multitask.
* Excellent administrative skills with attention to detail.
Other Details
* £26K - paid weekly.
* 25 days holiday once permanent.
* On-site parking.
* Working hours: 8.30am - 5.00pm, 1-hour lunch.
* Pension scheme.
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