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Control room operator

Reading (Berkshire)
Thames Water
Control room operator
Posted: 15 September
Offer description

What you’ll be doing

as a Control Room Operator

As a Controller, you’ll work within the Wastewater Control team to explore, define, and implement the future of control room operations. You’ll help design new ways of working, develop system visualisations, and support the integration of smart tools and data into a single, intuitive control environment.

Your key responsibilities will include:

1. Learning and leveraging multiple business and control room tools (e.g. SCADA, SMART Tools, GIS, work management systems).
2. Supporting the upcoming SCADA upgrade by defining user requirements and ensuring alignment with future control room needs.
3. Producing system drawings and schematics that integrate data from various sources to improve visibility of wastewater catchments.
4. Defining user requirements for future control room systems and supporting the development of a “single pane of glass” solution.
5. Commissioning and operating a test catchment control desk to trial new approaches.
6. Engaging with control teams to understand current practices and introduce the concept of integrated, catchment-based control.
7. Supporting operations through improved understanding of sewage treatment works and hydraulic systems.
8. Identifying and delivering process improvements that enhance operational efficiency and system performance.
9. Occasionally stepping into control room roles to gain insight and validate system needs.

Location: Reading – Kemble Court, RG2 6AD

Working hours: Monday – Friday 09:00-17:00

Contract: This is a 12-month fixed-term contract/secondment

What you should bring to the role:

We’re looking for someone who’s excited by change, curious about systems, and eager to make a difference. You’ll need to be a strong communicator, a fast learner, and comfortable working with both people and technology.

To be successful, you’ll need:

10. A strong desire to support transformational change in wastewater operations.
11. Curiosity and enthusiasm for learning multiple control room and business systems to unlock key insights.
12. Excellent communication skills, with the ability to engage confidently with everyone from front-line staff to senior managers.
13. Competence with IT systems, including Excel, Word, email, and databases.
14. A willingness to learn and adopt new systems and technologies, and to support their implementation.
15. A proactive, organised, and methodical approach to work.
16. Experience in identifying and delivering process improvements that enhance operational efficiency.
17. Ideally, a basic understanding of hydraulic systems and process plant operations.

What’s in it for you?

18. Competitive salary up to £40,000 per annum.
19. 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
20. Performance-related pay plan up to 10% of salary.
21. Generous Pension Scheme through AON.
22. Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

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