Overview
Cunard is a leading luxury cruise line, dedicated to delivering unforgettable holiday happiness. We foster an inclusive environment where diverse talents and perspectives thrive. We are seeking a Trade Marketing Executive on a 9 month FTC basis to bring fresh insights and expertise to our Cunard department.
Role Overview
Responsible for the creation, development, and delivery of Cunard Travel Agent communications, supporting Cunard’s ambition of becoming the most recommended luxury cruise line by travel agents. Effectively manage multi-channel travel agent communications, including e-mails, social media, website, and print and any other marketing and/or promotional materials. The role also supports the sales team with the communications that their travel agents produce. Working in partnership with the Cunard brand marketing teams to deliver communications that support the overall brand marketing communications strategy. To ensure the content of all our communications is reflective of Cunard brand positioning and delivered in an appropriate tone of voice to engage travel agents. Deliver consistent messages across a variety of communication channels in an inspiring and engaging format.
The role is a full-time 9-month FTC role and is based on a hybrid way of working, with the opportunity to balance between being based at Carnival House and working from home. Travel may be required for event delivery and hosting of events on board.
This pivotal role will involve:
* Creating emails to the travel agent database, including writing copy and selecting imagery – re-sizing where necessary, using an email build programme.
* Support the Trade Marketing Manager to plan and deliver multi-channel travel agent communications, across email, social media, website and print that deliver a balance of brand information and key sales messages
* Work with trade press partners and support the Trade Marketing Manager in developing trade press plans, create briefs for trade press ads and manage the delivery of ads to publications
* Create and deploy content for Cunard Travel agent social media channels, identifying and using appropriate content for each channel
* Ensure content on the travel agent website is up to date, easy to navigate and contains key brand and sales messages
This role is positioned at CUK10 level within our organisation and is available on a full-time, 9 month fixed term basis. We offer hybrid work including up to two days from home.
What You\'ll Bring
Your unique background and skills are what will make you stand out. We\'re looking for:
* At least two years experience of working for a company in an administration-based role, ideally in travel
* Experience of sending out communications on a regular basis that are tailored to the audience
* Copy writing
* Proof reading
* Social media aptitude
* Proven experience of working in a team
* Excellent time management and prioritisation skills
* Customer database management
* Ability to work with websites and content management systems
About You: The Ideal Candidate
You are more than just your CV. You\'re someone who brings:
* Project management skills
* HTML coding
* Knowledge and/or experience of the cruise market and its operation
* Working in a highly commercial environment
* Has experience in working in a client services environment.
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you\’re passionate about our guests and looking for an opportunity to grow, we\’d love to hear from you.
Why Join Us?
Working with us means more than just a role in guest experience. It’s about being part of a team that values well-being and personal growth.
Read our employee experience guide to learn more about life as a Carnival UK colleague.
CUK-employee-experience-guide-July-2025.pdf
Here’s what we offer:
* Employee Discounted Cruising plus Friends and Family offers
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme
* Recognition scheme with prizes and awards
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers
* Extensive learning and development opportunities
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Company paid Health Cash Plan and health assessment
* In-house Occupational Health help and access to digital GP
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant offering range of healthy cooked and grab and go meals
* Discounted retail and leisure via discounts portal
* Contributory Defined Contribution Pension scheme
* A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Recruitment Journey
For more information on your recruitment journey, please visit CUKCandidateJourney.
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