Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and/or Accommodation?
Surya Hotels are recruiting for a Hotel Operations Manager to lead the site,team and operations.
Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.
Our Peterborough hotel is the ideal setting for a short break of business trip, with 70 rooms, the overlooks a serene lake which is home to Peterborough’s international Rowing Course.
To be successful as our Hotel Operations Manager you need:
* Management Experience in a 3/4 * 30+ bedroom hotel OR
* Phenomenal experience leading Restaurant teams- delighting and enhancing guest experience
* A thirst to drive and improve standards across the Hotel
* Great attention to detail
* Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
* Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
* Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
* Proven experience being hands on whilst seeing the bigger picture to increase your business
* Proven ability to work autonomously within an evolving framework
* Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability
The ideal Hotel Operations Manager:
· Must have experience within a similar role with site and P&L responsibility
· Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success
· Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager and great liaison with stakeholders
· Flexible in approach and a ‘Can do, will achieve’ attitude- you foresee issues and resolve before they arise
In return we offer:
. Increasing annual leave
. Discounted hotel & restaurant stays across the group- up to 50% off!
. Retail & supermarket discounts
· AE pension
· Bike to work scheme
· Varied working times and great opportunities to advance your career
· Big discounts on Hotel Stays and Meals, throughout the Group
· Access to wages as you earn-through Wagestream, or savings pots and financial learnings too
· Employee Assistance Programme- to access support 24/7- free and confidential- for you and your family
If the above sounds like an ideal fit for you, please get in contact with us, we look forward to hearing from you!
Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.
Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.
We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.
Stay. Explore. Discover.