Bank Administrator - Ironstone Centre, ScunthorpePackage DescriptionAs a Bank Administrator, you’ll be working as part of the HCRG Care Group Team in our Dermatology service. As well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:£12.21 an hour Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.Request a Duty – Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be metHCRG Care Group is pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.Working in an environment focused on the highest clinical and quality standardsOpportunities to work in different areas and various different services to gain new knowledge and experienceAccess to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and qualityAccess to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newslettersFree statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional developmentInnovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service usersRewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectivesThe pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality CommissionJob IntroductionAs a Bank Administrator you will provide administrative and hygiene specific support to our The Ironstone Centre, Scunthorpe, and our Cromwell Road Primary Care Centre, Grimsby, well as providing fantastic customer service to our service users who are attending Dermatology appointments with us.Our Service provides Dermatology and Skin Cancer care to service users within the Oldham area. We are classed as being a secondary care service offering a full range of dermatology related services.You will work in conjunction with our friendly and welcoming clinical and managerial teams to ensure appointment capacity is utilised and the timeliness of patient appointments is monitored and you'll carry out clerical duties to ensure a comprehensive and efficient administrative support service.You will be based at our clinic in Scunthorpe with requirements to work across our Cromwell Road Primary Care Centre, Grimsby, which operate Monday – Friday between 8am - 5:30pm.This role may close early due to a high number of applicantsMain ResponsibilitiesAs a Bank Administrator you will:Meet and Greet patients for all Dermatology AppointmentsOutcome appointments, typing and sending clinical letters to GP practices and local trustsPrepare and clear down clinical rooms.Prepare and clear down reception area - Including locking equipment and patient InformationPrepare administration for the dayUpload all documentation from clinics, Including medical photography, paperwork, Incoming and actioned postPrepare friends and family feedback and Upload friends and family feedback onlineCancellation reports from confirmation text messagesEnsure processes are followed for patients who do not attend or are not brought - In line with local policy and SOP'sA full list of responsibilities and details please see the attached job description.The Ideal CandidateOur ideal candidate will:Be able to organise and prioritise own workloadAble to communicate effectively and in appropriate manner with individual and groups at all levelsHave strong administration and IT skillsHave good interpersonal skills, both verbal and written, and customer serviceHave an ability to deal with confidential and sensitive informationBe able to work using own initiativeHaving prior knowledge of EMIS (clinical database) and previous experience working within a healthcare environment is desirable but not essential For more information please see attached job description About the Company We change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.