We are seeking a Scheduler who is immediately available to join a busy team based in the Rochester area.
Role: Scheduling Administrator
Hours: Monday to Friday, 8:00am - 5:00pm
Location: Rochester - Fully office-based (5 days per week)
Salary: £26,000 - £30,000 per annum/£13.00 - £14.50 per hour
Term: Temporary (with the potential for a permanent role)
Duties
Receive and process installation requests from various sources (e.g., sales, customer service, project managers)
Schedule installations based on fitter availability, customer preferences, and delivery timelines
Utilise scheduling software to optimise routes and minimise travel time for installation crews
Dispatch installation crews with accurate job information, including addresses, contact information, and specific installation instructions
Monitor installation progress in real-time and address any scheduling conflicts or delays proactivelyCustomer Service:
Communicate effectively with customers regarding scheduling, delivery, and installation updates
Address customer enquiries and resolve scheduling issues promptly and professional
Maintain excellent customer relationships and ensure high levels of customer satisfactionLogistics & Coordination:
Coordinate with warehouse personnel to ensure timely delivery of furniture to installation sites
Liaise with installation crews to provide support and address any on-site challenges
Track and monitor orders to ensure scheduled installationsAdministrative Tasks:
Maintain accurate records of all scheduled installations, including customer information, installation dates, fitter assignments and real time reporting
Assist with the development and implementation of scheduling procedures and best practicesOther Duties as Assigned:
Participate in team meetings and contribute to process improvement initiatives.
Assist with other operational tasks as needed.
Admin processing such as creating the likes of delivery notes and uploading to client specific portals.
Benefits of becoming an Office Angels Temp:
Weekly Pay
Up to 28 days annual leave
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms
If you are a proactive individual with a positive attitude, we would love to hear from you!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website