Required Qualifications Bachelors degree in IT, Engineering, or related field. 15+ years of experience in Field Service Management or ERP projects, with a focus on planning and scheduling optimization. Strong hands-on experience with IFS PSO. Proven experience in at least one IFS PSO implementation or migration. Expertise in scheduling algorithms, resource optimization, and business process mapping. Excellent problem-solving, communication, and stakeholder management skills
Role Summary We are seeking an experienced IFS PSO Solution Architect to drive the Planning and Scheduling Optimization workstream for a migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible for leading the design, configuration, and deployment of IFS PSO, ensuring optimal scheduling, resource allocation, and business process alignment throughout the migration.
Key Responsibilities Lead the PSO workstream for the Click to IFS FSM Cloud migration project. Analyze current ClickSoftware planning and scheduling processes and map them to IFS PSO capabilities. Design and configure IFS PSO to meet business requirements for scheduling, dispatch, and resource optimization. Collaborate with business stakeholders, solution architects, and technical teams to ensure seamless integration and process alignment. Oversee data migration, interface development, and testing for PSO-related components. Provide expertise on IFS PSO best practices, configuration, and optimization strategies. Support user training, UAT, cutover, and hypercare phases. Troubleshoot and resolve PSO-related issues throughout the migration lifecycle.
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