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Right Now Group are recruiting for an Airfreight Operator to join a leading logistics provider based in Colnbrook, near Heathrow.
This is a fantastic opportunity for an experienced airfreight professional with a strong bias toward air export operations. You'll be managing shipments from start to finish, including pricing, customer communication, and customs clearance - within a dynamic and fast-paced environment. Experience handling perishables is beneficial but not essential.
The Role - Airfreight Operator
You will be primarily focused on air export operations but will also assist with imports when required. This is a start-to-finish role involving quotations, bookings, documentation, and clearance for time-sensitive shipments, ensuring smooth and efficient movement throughout the supply chain.
Handle air export shipments from origin to destination, including bookings and documentation
Support air import functions when required
Liaise daily with clients, airlines, and overseas agents
Prepare and submit customs declarations (NES/CHIEF)
Produce competitive spot quotes and pricing
Track and monitor shipments, proactively updating customers
Ensure documentation accuracy (AWB, MUCR, DUCR, etc.) and timely invoicing
Coordinate with internal departments to ensure efficient operations
2+ years' experience in airfreight forwarding, ideally with a focus on exports
Experience in handling perishable cargo is a plus, but not required
Confident managing start-to-finish operational processes
Skilled in completing customs declarations and working to tight deadlines
Strong communication and relationship-building skills
Organised, accurate, and solutions-focused
Proficient in systems such as CNS, CHIEF, Destin8, or similar
What's On Offer - Airfreight Operator
Location: Colnbrook, near Heathrow
Shift: Sunday to Thursday
Hours: 09:00 - 17:30 (fully office-based)
Annual Leave: 30 days per year (inclusive of bank holidays)
Additional Information: Permanent role within a growing team, with genuine progression opportunities. Immediate start available.
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