Are you a highly organised, friendly, and empathetic professional with exceptional administrative skills and a passion for education? Do you thrive in a busy, welcoming environment and enjoy being the first point of contact for a vibrant school community? This Blackburn School is seeking a dedicated and proactive School Reception & Admissions Officer to join our busy administrative team in Blackburn. This pivotal role is central to the smooth running of our school, providing a welcoming face and efficient support to students, parents, staff, and visitors, while expertly managing our admissions process. About the Role: This is a dynamic and varied role combining front-of-house reception duties with key responsibilities in student admissions. You will be instrumental in ensuring a positive experience for all who interact with our school. Key responsibilities include: Reception Duties: Being the welcoming first point of contact for all visitors, parents, students, and staff, both in person and via phone/email. Managing the main school reception area, ensuring it is tidy, professional, and well-resourced. Handling incoming calls, enquiries, and correspondence efficiently and courteously, directing them to the appropriate person or department. Maintaining accurate visitor logs and ensuring adherence to safeguarding procedures (e.g., DBS checks, visitor passes). Managing incoming and outgoing mail and deliveries. Providing general administrative support to the school office as required, including photocopying, filing, and data entry. Assisting with the organisation of school events and meetings. Admissions Duties: Managing the end-to-end admissions process for prospective students, from initial enquiry through to enrolment. Providing comprehensive and accurate information to prospective parents and students about the school's admissions procedures, policies, and curriculum. Organising and facilitating school tours, open days, and admissions events. Processing application forms, collating necessary documentation, and maintaining accurate admissions records (often using a School Information Management System - SIMS/Arbor/Bromcom etc.). Liaising with feeder schools to obtain student information and references. Coordinating assessment days or interview schedules for prospective students. Communicating effectively with parents throughout the admissions journey, providing a high level of customer service and support. Producing reports and data related to admissions statistics. What We're Looking For: Proven Experience: Significant administrative experience, ideally within a school environment or a role involving a high level of customer service and data management. Exceptional Communication Skills: Clear, professional, and empathetic communication, both written and verbal, with diverse audiences. Highly Organised & Meticulous: Ability to manage multiple tasks, prioritise effectively, and maintain accurate records in a fast-paced environment. IT Proficiency: Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook). Experience with a School Information Management System (e.g., SIMS, Arbor, Bromcom) is highly desirable. Customer Service Focus: A genuinely helpful and welcoming approach, dedicated to providing an excellent experience for all stakeholders. Discretion & Confidentiality: Understanding and adherence to data protection (GDPR) and confidentiality requirements, particularly regarding sensitive student and family information. Safeguarding Commitment: A strong understanding of and commitment to safeguarding and promoting the welfare of children and young people. (Successful candidates will be required to undergo an Enhanced DBS check). Proactive & Adaptable: Ability to work on own initiative, anticipate needs, and adapt to changing priorities. Team Player: Ability to work collaboratively and positively with colleagues. What We Offer: A friendly, supportive, and dedicated school community. The opportunity to play a vital role in the initial journey of our students and families. Professional development opportunities. A stimulating and rewarding work environment in Blackburn. Competitive salary based on experience and qualifications. Full-time. Location: Blackburn, Lancashire Hours: Monday-Friday, 8:00 AM - 4:00 PM INSET days / All Year Round. Salary: £28,000 FT How to Apply: Please submit your CV and a compelling covering letter (no more than two pages) outlining your suitability for this role and your experience in both reception and admissions to (url removed) Closing Date: ASAP. Interviews: ASAP. We look forward to welcoming a dedicated professional to our team