Housing Officer - Temp Are you passionate about making a positive difference in people’s lives? Do you thrive on building strong relationships, delivering excellent customer service, and supporting communities within social housing? We are seeking a proactive and empathetic Housing Officer to join a dedicated housing team. This is an excellent opportunity for someone with strong communication skills, sound housing knowledge, and a genuine commitment to supporting residents and sustaining tenancies. The Role As a Housing Officer, you will play a key role in delivering high-quality housing management services to residents and leaseholders. You will be responsible for managing tenancies, building positive relationships with residents, and ensuring communities are safe, well-managed, and sustainable. Working closely with repairs, tenancy enforcement, lettings, and housing management teams, you will help deliver an effective and customer-focused housing service. Key Responsibilities * Manage a caseload of tenants and leaseholders, providing advice and support on tenancy matters, rights, and responsibilities. * Conduct tenancy audits, estate inspections, and property visits to ensure compliance with tenancy agreements. * Investigate and manage anti-social behaviour (ASB) cases, neighbour disputes, and tenancy breaches in partnership with relevant agencies where required. * Support residents in sustaining tenanci...