Visual Display Merchandiser- North Central
Department: Commercial
Employment Type: Fixed Term Contract
Location: Field
Reporting To: Louise Williams
Description
The Visual Display Merchandiser (VDM) is responsible for delivering inspiring, brand-aligned visual merchandising in stores, with a focus on strong commercial execution and creative in‑store displays & windows. Reporting into the Visual Display Merchandising Business Partner (VDMBP), the VDM plays a key role in implementing seasonal direction, window schemes, and in‑store installations to a high standard. This role does not partner directly with Area Managers and instead works under the guidance of the VDMBP to ensure consistent visual standards and impactful customer experiences.
Benefits
* Generous 50% staff discount so you can treat yourself to the latest products.
* Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
* Company car.
* Support for families with enhanced maternity, paternity, adoption & fertility treatment, and dedicated support from the Retail Trust.
* Flexible working, on top of payday and summer early finish Fridays.
* Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
* Support with upskilling through on‑the‑job training and qualifications and a succession plan if you want to progress.
* 23 days paid holiday, exclusive of Bank Holidays, with the option to purchase additional holiday twice a year.
Equal Employment Opportunity
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Responsibilities
Coaching & Training
* Coach, inspire, and upskill retail store teams to deliver high standards in windows & mannequin dressing/styling with a clear commercial focus.
* Support VDMBP to ensure basic visual merchandising principles are well understood and implemented clearly to drive consistency.
* Support VDMBP to build collaborative relationships across Retail to help drive visual capability and overall performance.
Visual Merchandising Execution
* Deliver consistent visual merchandising standards across allocated stores, ensuring compliance with VM directives.
* Tailor execution to individual store layouts while maintaining core brand integrity and message.
* Use model stores and visual guidelines as a reference to ensure alignment with wider business expectations.
* Support the VDMBP and store teams in creating visually commercial floor layouts and product zoning.
Display & Creative (In‑store Installations)
* Execute eye‑catching window schemes and in‑store displays in line with brand guidelines and seasonal campaigns.
* Support visual installations during store openings, refits, launches, and promotional events.
* Style mannequins and manage product presentation in a way that drives sales and brand identity.
Commercial Impact
* Maximise commercial opportunities through impactful visual merchandising execution.
* Ensure key product stories are clearly communicated through displays and layouts.
* React quickly to trade reports and sales feedback by adjusting visual merchandising strategies accordingly.
Collaboration & Support
* Work closely with the VDMBP and wider VM team to deliver consistent execution.
* Support store managers and retail teams in bringing visual strategies to life.
* Share feedback and insights with VM leadership to continually evolve best practices.
Qualifications
* Previous experience in a visual merchandising role within fashion retail.
* Strong styling skills and a good eye for detail.
* Ability to coach, motivate, and influence store teams.
* Commercial awareness with the ability to balance creativity and business needs.
* Excellent organisational skills and the ability to manage multiple priorities.
* Flexible to travel across stores and work varying hours when required (e.g., store openings, refits).
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