Our client, a well-established, specialist tour operator based in Hatfield is seeking a Travel Advisor to join its small and dedicated team. This is a fantastic opportunity for someone who thrives in a detail-oriented environment and is passionate about providing exceptional customer service.
Known for offering high-quality, tailor-made holidays to Switzerland, including summer lake and mountain getaways as well as winter skiing trips, our client enjoys a loyal customer base. They are looking to add to their team a travel sales professional with a focus on delivering a truly personal experience to each traveller.
The role will have key responsibilities including handling incoming customer communications via phone and email and converting the enquiries from quotations into sales. Booking flights, accommodation and everything required by the customer will be part of the role as well as general office administration.
Skills
Key Skills:
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Professional and well-presented communication skills
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Strong written English and confident with numbers
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Meticulous attention to detail
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Comfortable using a computer and learning new systems
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A genuine passion for delivering outstanding customer service
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Self-motivated and able to work independently
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Enjoys working in a small, supportive office environment
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A varied and engaging role with scope to develop
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Ongoing training and support provided
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Opportunity to be part of a specialist team delivering bespoke holiday experiences
* Good benefits and Bonus