Location:Headquarters, Northallerton, with the opportunity for hybrid working
Contract: Permanent, contractually employed by NYP
We are looking for a Business Analyst to play a critical role within the Change Delivery Team. You will support business leads in the development of robust, evidence-based business cases, provide high-quality business analysis and quality assurance, and ensure that change initiatives align with NYP’s strategic priorities. Through data, insight and results, you will demonstrate real value to frontline services.
Key Responsibilities
* Provide expert, timely and risk-weighted analytical advice to support programmes and projects, including business process modelling, functional specifications and supporting documentation.
* Support business case development by working closely with project owners and coordinating cross-functional input, shaping, sizing and feasibility assessments.
* Identify opportunities for service improvement and return on investment, including cost–benefit analysis, ensuring compliance with EU/UK legislation, policy and statutory guidance.
* Facilitate workshops, gather requirements and problem-solve complex business issues during the implementation of change.
* Act as a decision point within change governance arrangements, advising on whether initiatives should progress.
* Undertake research to evaluate the success or failure of change initiatives, capturing lessons learned to inform future decision-making.
* Build strong working relationships across the organisation, acting as a central point of contact between business areas and the Change Delivery Team.
* Collaborate with Business Analysts and colleagues across functions to identify interdependencies, risks and opportunities, avoiding duplication of work.
* Lead quality assurance activities for business cases and analytical outputs, ensuring focus on customer requirements, business benefits and compliance.
* Translate technical concepts for non-technical audiences and represent business needs to technical stakeholders.
* Ensure all change initiatives meet minimum analytical and testing standards to maximise benefits and minimise operational risk.
* Work closely with Project Managers to develop, test and support the implementation of effective business solutions, including acceptance testing.
* Provide professional advice and consultancy in line with governance, legislation and organisational policy, encouraging customer self-sufficiency where possible.
* Maintain and develop your own skills and capability, identifying gaps and highlighting development needs to line management.
* Promote a service-user centric approach to business analysis, embed knowledge sharing and support continuous improvement within the Change Delivery Team.
What We’re Looking For
Essential Skills, Experience and Qualifications
* A strong understanding of business benefits and how these are identified, measured and realised.
* Experience of test management across technology and/or business change initiatives.
* Proven problem-solving experience, including process improvement methodologies (e.g. Lean or strategic analysis) in a customer-focused environment.
* Excellent written and verbal communication skills, with the ability to influence, facilitate and build effective working relationships at all levels.
* Understanding of technology life cycles and the delivery of effective information systems.
* Experience working in or alongside a technical or software development environment.
* Knowledge or experience of project methodologies such as PRINCE2 or Agile.
Why Join Us
Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our websites to learn more about our organisation.
We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:
* Local Government Pension Scheme– secure and competitive retirement planning
* Salary Sacrifice Car Scheme– access to affordable vehicle leasing options
* Generous Annual Leave– 24 days rising to 30 with length of service, plus bank holidays
* Health Cash Plan
* Blue Light Discount– enjoy savings at major retailers and services
* Flexi-Time for Staff Roles– tailor your working hours to suit your lifestyle while meeting team objectives
* Access to Trade Union Membership– opportunity to join UNISON
* Inclusion & Diversity Networks– connect with colleagues and contribute to a culture of belonging
* Health & Wellbeing Services– access to resources that support your physical and mental health
To be considered for this role, applicants must meet the following requirements
You must have the right to work in the UK, with no restrictions on your employment
* Hold a full UK manual driving licence
* Internal applicants must have successfully completed their probation period
* Meet residency requirements for vetting:
* MV Level Vetting– minimum 5 years UK residency
Your Application
North Yorkshire Police and North Yorkshire Fire & Rescue Service are equal opportunity employers. Both organisations are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.
While AI can support you with structure, spelling and grammar, your application must still reflect your own genuine skills, experience and achievements, as our selection process checks for authenticity. It’s acceptable to use AI to help with clarity, research, interview preparation and structuring your real-life examples, provided the information is accurate; however, it must not be used to exaggerate your abilities or generate false or AI-written responses.
Safer Recruitment
North Yorkshire Police and North Yorkshire Fire & Rescue Service are committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.
Ready to Apply? As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.
Interviews are scheduled to take place: w/c 22nd June 2026
We look forward to receiving your online application.
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