Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions. In recent years, Shelbourne Motors has undergone a major period of transformation and recognition. Most recently, we were proudly awarded: Dealer Group of the Year 2024 & 2025 EV Dealer of the Year 2025 Best Marketing Campaign 2025 Business Eye Northern Irelands Fastest Growing Family Business AM Awards Highly Commended: Best Marketing Strategy Our success is driven by our people, our ambition, and our long-term Vision: To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do. We are now seeking an experienced Senior Parts Advisor, who has exemplary customers service skills to join our Renault Parts team. Location: Portadown Hours of work: Monday Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm Salary:£ OTE) The Role As Senior Parts Advisor, you will take the lead in excellent service to our internal and external customers on a daily basis and in a timely manner. The role involves:- Managing Renault parts day to day operations Team leading and training to ensure all parts advisors operate to high standards of professionalism and customer service. Ensuring agreed targets are met with a drive to exceed Optimising sales opportunities Order taking via the telephone, email and face to face Order picking Carrying out daily / weekly stock checking Systematically arranging the parts in the stock room Organising pre-picking of parts for service workshop team Delivering parts to our trade customers The Person The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers. Applicants should have a minimum of 4 years previous experience in a similar role, preferably within the motor industry. We may however consider applicants with previous transferrable stock control or warehousing experience. A valid fork lift licence is desirable but not essential. Why Shelbourne? As one of the fastest growing motor retailers in Northern Ireland we offer a competitive package for this role which will include but isnt limited to; 30 days annual leave (increasing with long service) Company pension scheme Industry leading performance pay plan Company events Staff purchase car scheme (after 6 months) If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.To Apply Online: Upload your CV & submit below Speak to us in confidence by calling HR Direct Line Shelbourne Motors Limited is an Equal Opportunities Employer. Skills: Driving Licence Customer Service Benefits: Employee Social Events Long Service Awards 30 days Annual leave Staff purchase car scheme (after 6 months) Bonus Industry leading performance pay plan ADZN1_NI