Global Senior Product Manager, Apple Services
London, England, United Kingdom Software and Services
Description
As the Product Lead for Simple Messaging, you’ll lead a small team, set strategic direction, and be accountable for delivering capabilities that meet evolving business and customer needs. Success in this role requires simplifying complexity, aligning cross-functional teams, and maintaining a strong customer experience mindset. You’ll be hands on while guiding a high-performing team to ship scalable, innovative messaging products that drive engaging customer experiences and business results.Product:Lead product strategy for Simple Messaging, ensuring alignment with Apple Services business goals and customer needsDefine and deliver core capabilities and features that synthesize multiple partner inputs into a coherent, prioritized roadmapDrive product requirements, define technical specifications, and measure performance of Simple Messaging featuresPartner with analytics to measure impact, attribution, and inform ongoing investment decisionsBusiness and Operations:Advocate for innovative Simple Messaging capabilities that serve business goals and customer delightDrive roadmap execution and ensure accountability through cross-functional collaborationApply customer centric and agile methods to continually test, learn, and launch new features and enhancementsCollaboration:Partner closely with engineering, design, analytics to innovate and execute the product roadmapDrive collaboration with high-performing matrix teams to build scalable solutions and deliver impactful results within Apple’s ecosystemCollaborate with legal, finance and privacy teams to ensure compliance and ship privacy-centric products
Minimum Qualifications
* Proven hands-on product management skills and team leadership experience
* Proven ability to simplify complex problems, with excellent written and verbal communication skills
* Strong analytical mindset and detail orientation with ability to shift between strategic and tactical
* Data-driven decision-maker who draws insights from both data and customer discovery
* Comfortable partnering with technical and business stakeholders across all levels
Preferred Qualifications
* Passion for delivering customer experiences that meet Apple’s bar for excellence
* Knowledge of messaging platforms, martech, product marketing, or SaaS/subscriptions is a plus
* Naturally curious with strong initiation, and motivated by emerging technologies and new innovations
* Managing teams internationally is a plus
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