Company Description
A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Why work for Fairmont?
A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for a Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Job Description
Step into a role where your sales strategy meets historic luxury.Fairmont Royal York has been the heartbeat of downtown Toronto for over 90 years. Now, we’re looking for a dynamic, relationship-driven sales leader to join us as Director, Convention Sales within our Group Sales team.
This isn’t just about selling space — it’s about selling an experience. From high-impact corporate events to milestone celebrations, you’ll be the trusted advisor who helps bring big ideas to life in one of Canada’s most iconic hotels.
* Owning and exceeding sales targets for room nights, catering, and room rental revenue
* Managing a portfolio of large group accounts and growing new business in key market segments
* Leading proactive sales efforts — including prospecting, sales calls, site inspections, and industry events
* Crafting monthly action plans that turn strategy into results
* Collaborating with hotel teams to ensure a seamless guest experience from booking to execution
* Representing Fairmont Royal York at domestic and international conferences, client events, and FAMs
* Maintaining the highest standards of service, luxury, and professionalism
Qualifications
Minimum Qualifications
* 5+ years of experience in hotel sales management, ideally across multiple market segments
* Proven ability to build and maintain strong client relationships that drive revenue
* Proficient with hotel systems like Opera and tools such as Microsoft Office
* Strong communication and collaboration skills across departments
* A degree in Hospitality, Business, or related field — or equivalent experience
* Strong attention to detail, professionalism, and passion for luxury service
Nice to Have (Not Required)
* Experience working in a luxury or large-format hotel environment
* Familiarity with CRM systems, analytics tools, or digital sales platforms
* Previous experience leading or mentoring a sales team
Additional Information
What’s in it for you?
* Meals: Healthy meals on us every shift.
* Travel Discounts: Sweet deals at Accor hotels worldwide.
* Dry Cleaning: Free dry-cleaning for your work gear.
* Skill Up: Custom learning programs to boost your talents.
* Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
* Level Up: Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:
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