We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society within our knowledgeable and passionate Peterborough team!
As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals, and facilitating peer support groups for people living with dementia on occasions in various location in the area!
Working Pattern:
This role is 16 hours per week working across Tuesday, Wednesday and Friday.
* Tuesday and Wednesday: 9:30am – 4:00pm
* Friday: 9:30am – 1:30pm
About you
* An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
* Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
* You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
* The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
* Confidence using IT systems to maintain accurate and confidential records.
* A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
* Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
* Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
* Deliver support through home visits, telephone contact and partnership working with GP surgeries and other professionals.
* Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
* Manage a defined caseload, maintaining accurate, respectful and confidential records.
* Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
* Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
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