1 month ago Be among the first 25 applicants
This is a fantastic opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.
The Ideal Candidate
Will have experience of working on the phones in an office environment, managing incoming and outgoing calls as well as emails. All training will be provided but a friendly approach, enthusiasm and excellent customer service are essential. There is room for professional development, if desired, which will see you grow from the ground up.
Responsibilities
* Provide unparalleled support to the team to enable them to progress the customer’s claim
* Manage incoming calls, directing callers to the appropriate team and handling basic queries
* Follow up with customers for pre-requested documents, such as images of their vehicle damage
* Assist the team with investigations into liability, contacting witnesses and sending out statements
* Receive and process updates from various partner companies
* Manage emails, adding mail to handlers’ files
* Chase insurers for payment of outstanding invoices, over the phone and via email
* Submit invoices to insurer for payment; including a sense check review of those invoices prior to submission
Key Skills And Knowledge
* Great phone manner and customer service skills
* Strong written and verbal skills
* Must be computer literate
* Have a ‘can-do’ attitude and a willingness to get stuck in
* Attention to detail and the ability to proactively identify errors and problem solve
Desirable Skills
* Basic knowledge of the motor claims process
Working Hours
Monday to Friday, 8am - 4:30pm - 37.5 hours per week.
What benefits are there?
* 25 days holiday plus bank holidays
* Regular company events
* Pension scheme
* Hybrid working schedule; 3 days in the office and 2 days at home per week
* Monthly McDonald's breakfast
This is a fantastic role based in an award-winning company so if you feel you have the right skills, drive and enthusiasm, please apply today!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Banking
Referrals increase your chances of interviewing at Markerstudy Group by 2x
Get notified about new Administrative Assistant jobs in Uxbridge, England, United Kingdom.
Ruislip, England, United Kingdom 1 week ago
Uxbridge, England, United Kingdom 4 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 19 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Putney, England, United Kingdom 2 days ago
Wembley, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom $40,000.00-$60,000.00 3 weeks ago
London, England, United Kingdom 3 weeks ago
Gerrards Cross, England, United Kingdom 3 weeks ago
Business Administration Apprentice, Staff Assistant - United Kingdom LHR
London, England, United Kingdom 3 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
Hounslow, England, United Kingdom 4 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 5 hours ago
Greater London, England, United Kingdom 4 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
Slough, England, United Kingdom 4 days ago
West Drayton, England, United Kingdom 4 days ago
Harrow, England, United Kingdom 4 days ago
Frimley, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
Executive Assistant, Global Partners EMEA
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
Wembley, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr