* Job Title: Operations Manager
* Location: Ellesmere Port, England, United Kingdom
* Employment Type: Full-Time
* Salary: £35,000–£45,000 per annum (depending on experience)
About the Role:
We are looking for a passionate Operations Manager to join our team! You will lead and operate a successful club, ensuring our members receive an exceptional experience every day, 7 days a week. This role includes acting as Duty Manager, overseeing health & safety compliance, and supporting your team to deliver outstanding service.
Responsibilities:
o Lead day-to-day club operations and ensure an excellent member experience
o Act as Duty Manager, maintaining health & safety and compliance standards
o Manage, coach, and develop a high-performing team across multiple departments
o Monitor financial performance, manage budgets, and achieve operational targets
o Implement and maintain processes that enhance efficiency and service quality
Qualifications & Experience:
o Proven experience managing large operational service delivery facilities (e.g., clubs, restaurants, retail units, or leisure/sporting venues)
o Strong leadership skills, with experience managing multiple teams and functions
o Financial planning and management experience
o Passionate about customer service and delivering a high-quality experience
Perks & Benefits:
o Free club membership for you and your family
o Discounts on food, beverages, swimming, tennis lessons, and personal training
o Opportunities for career advancement through internal training and development
o Wagestream App: Get paid on demand
o Access to our comprehensive Benefits Suite
Why Join Us?
We create an environment where our teams feel a sense of belonging, thrive physically and mentally, and can fulfil their full potential. Together, we’re more than a club!
Apply Now !