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This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific responsibility for driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.
The Benefits
Elevation is a core part of our company, offering great benefits such as:
* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Free gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Reward and recognition through Everlast Gyms monthly champions
* Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
* Opportunities to enhance fitness knowledge through product training and delivering personal and group training sessions
* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Support the #FUNDAMENTALS sales process, leading by example, and training the team to improve confidence and performance
* Focus on driving new member sales and retaining existing members to grow the live member movement
* Manage activity planners for the gym, ensuring they are thorough, well-planned, and executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue across membership sales, products, and secondary lines to improve profitability
* Prepare and deliver monthly sales presentations to management
* Build relationships with local businesses to develop partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor to enhance member experience
* Support national initiatives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback to support team development
* Assist the General Manager with operational tasks, including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation
* Show passion for health, fitness, and wellness
* Exhibit strong leadership qualities and adaptability in communication
* Maintain a positive, solutions-driven mindset
* Act as a member champion with excellent interpersonal skills
* Be driven, ambitious, and eager to learn and develop
* Work flexibly, including weekends and Bank Holidays, to meet business needs
To learn more about our brand, please visit our LinkedIn page here.
This opportunity at Frasers Group is for the fearless. Our principles include:
* Think without limits - Think fast, fearlessly, and lead the team
* Own it and back yourself - Take responsibility for the basics, your role, and results
* Be relevant - Relevant to our people, partners, and the planet
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