Admin Assistant
The closing date is 16 April 2026
Are you a highly organised Administrator looking to join a supportive and compassionate team? We are seeking an Administrative Assistant to support the three District Nursing teams across East Dorset. You will work closely with multi‑disciplinary colleagues, providing essential administrative support focused primarily on patient‑related administrative tasks and helping ensure the smooth day‑to‑day running of the service.
As our Administrative Assistant, you will need to be confident using Microsoft Office applications including Excel, Outlook, PowerPoint and Word. Experience in minute‑taking and transcribing, strong typing skills, excellent attention to detail, and the ability to work effectively under pressure are essential for this role.
You will also need to be comfortable and professional on the telephone, communicating with a range of healthcare professionals, patients, relatives and carers—sometimes managing sensitive or challenging conversations.
If you’re looking for variety, a new challenge, and the opportunity to work with a wide range of professionals, this could be the ideal role for you. Flexibility, responsiveness, and strong IT and communication skills are key requirements.
This is a 22.5 hour per week part‑time position, working Wednesdays, Thursdays and Fridays from 08:30 to 17:30.
Applications from candidates that require current Skilled Worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
* Provide effective and efficient secretarial and administrative support, including dealing with telephone enquiries, relatives, carers, GPs and other agencies, maintaining good communication between the Trust, GP practices and outside representatives while demonstrating discretion and confidentiality.
* Attend meetings as required, take and transcribe formal minutes, access team diaries, and plan and organise activities and events including meetings and multi‑disciplinary meetings with internal and external organisations.
* Ensure letters, memorandums and reports are of high quality, complete in terms of presentation and accuracy, and adhere to Trust policy and guidelines.
* Ensure that patient appointments are made effectively and in a timely manner using Systm1.
* Maintain accurate information on patient record systems, databases and spreadsheets.
* Accept referrals from a range of sources, screen for appropriateness, gather information and register on the patient record.
* Employment in this post requires Disclosure and Barring Service (DBS) check; the Trust will cover the cost. Applicants who subscribe to the DBS update service may present a valid DBS certificate instead of a new check.
About us
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We run 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over‑reliance of AI tools which is negatively impacting applications as they remove candidates’ individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net.
Business travel
* Able to travel using own vehicle on trust business
Knowledge, skills and training
* NVQ level 2 or equivalent knowledge of office procedures
* General education to GCSE standard or equivalent (English and maths)
Job specific experience
* Experience of dealing with telephone enquiries
* Able to work without supervision
IT
* Experience of system one or similar
Personal attributes
* To be able to respond calmly to difficult situations
* Demonstrable skills in written and spoken English
* Ability to prioritise effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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