We're looking for an experienced and proactive Serviced Office Manager to play a key role in shaping and growing our serviced office facility. This is an exciting opportunity to help establish the site from the ground up setting up operations, building strong tenant relationships, and driving occupancy from day one. You'll take ownership of creating a smooth-running, professional environment while ensuring an excellent tenant experience as the space develops.
What You'll do
As Serviced Office Manager, you'll:
* Be the first point of contact for tenants, clients, and visitors
* Oversee the daily running of the building from reception, security and cleaning
* Manage tenant onboarding, licence agreements, and invoicing
* Drive sales by sourcing new tenants, managing enquiries, conducting tours, and negotiating terms
* Deliver marketing campaigns, maintain social media, and build local business connections
* Build a collaborative tenant community through events and engagement
* Monitor KPIs including occupancy, revenue, retention, and satisfaction
What We're Looking For
Essential:
* Experience in office/facility management, serviced offices, coworking, or hospitality
* Strong organisational and multitasking abilities
* Excellent customer service and communication skills
* Commercial awareness with financial understanding
* Proficiency in Microsoft Office and CRM/booking systems
* Self-motivation and ability to work independently
Desirable:
* Sales or business development experience
* Marketing and social media skills
* Knowledge of Derry's local business networks