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Facilities co-ordinator/receptionist

Birkenhead
Liverpool Innovation Park
Receptionist
Posted: 13 April
Offer description

We’re looking for a Facilities Coordinator / Receptionist to support the day-to-day running of our site from the front desk. This is a hands-on role that will suit someone organised, proactive, and keen to take ownership. You’ll be working closely with the Facilities Manager to keep the building running efficiently, while helping to improve systems and engagement with tenants.

This is not a traditional static role. We’re looking for someone who can spot what needs doing and make it happen. For the right person, there’s real scope to grow and develop in this position.

Responsibilities

Building Operations & Administration

* Support the Facilities Manager with daily building operations and general administration.
* Maintain and improve internal systems such as maintenance logs, feedback forms, booking systems, and building usage records.
* Ensure front-of-house and common areas are tidy, professional, and well-presented at all times.
* Coordinate with contractors and service providers when required.

Tenant & Community Engagement

* Act as a point of contact for tenants, handling enquiries and maintaining strong communication.
* Create and circulate building updates, newsletters, and notices.
* Help plan, organise and deliver building events and seasonal activities.

Social Media & Communication

* Support with social media content to showcase the building, events, and community.
* Contribute ideas to improve internal and external communication channels.

Skills & Experience

* Previous experience in a facilities, building, or administrative role is desirable.
* Strong organisational skills and attention to detail.
* Confident communicating with tenants, contractors, and colleagues.
* Able to manage multiple tasks and prioritise effectively.
* Comfortable using spreadsheets, forms, and general IT systems.
* Professional, presentable, and reliable.

What We Offer

* Opportunity to take real ownership of your work and contribute to how the building operates.
* Support from an experienced Facilities Manager with room to progress.
* A varied role — from improving processes and systems to helping shape the building’s community and events.

Compensation to be discussed and aligned with candidate experience.

If you’re practical, proactive, and ready to make an impact, we’d like to hear from you.

Job Type: Full-time


Benefits:

* Free parking
* On-site gym

Work Location: In person


Salary: Negotiable

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