Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 19 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as Telesales Operator. The role is full time, 37.5hours and the location is Musgrave Marketplace Duncrue. The role Due to continued expansion we have an exciting opportunity for a Telesales Operatorto join our telesales / customer services team. You will be part of a team of dedicated colleagues providing excellent customer focused service while working in an environment were your input is valued and development needs met. The purpose of the role is to ensure processing of orders within a timescale to meet our customers requirements whilst ensuring accuracy of products keyed, cross selling of products on promotions and new products available to a large portfolio of existing customers. What you'll be doing: Actively promote and market the Musgrave product range to new and existing customers. Ensure customer retention and business growth through the provision of exceptional customer service. Making pro-active telesales calls Taking orders/enquiries over phone Processing orders Informing customers of sales promotions Maximizing the distribution of Foodservice/Retail/Beverages to our client base. Support BDMs with pricing, cold calling, and upselling Provide support in processing of credits Administrative duties to include logging on Remedy, opening new accounts and supporting on contract reviews