Overview
As an Operations Manager at Natural Resources Wales (NRW), you will play a pivotal leadership role, overseeing diverse teams and functions responsible for delivering regulatory, evidence, and advisory services within a specific geographical area. Your work will directly support the sustainable management of Wales' natural resources, making a tangible difference to people, nature, and climate. In this senior leadership role, you will champion NRW's mission and values by providing effective, inclusive leadership that motivates and inspires your teams; be accountable for the successful implementation of place-based regulatory, advisory, and evidence functions in your area (excluding Flood Risk Management) and oversee incident response capabilities across your departments, ensuring robust readiness and coordination. You will also manage key local and national stakeholder partnerships, including working with Public Service Boards, to shape and deliver integrated environmental outcomes; work closely with colleagues across NRW and external partners to support joined-up delivery that aligns with the Sustainable Management of Natural Resources; lead the development of ways of working and performance reporting that support continuous improvement and long-term impact; contribute to NRW's strategies and priorities that deliver wellbeing goals for current and future generations; and take ownership of one or more functional areas across Wales, translating strategy into actionable delivery plans and coordinating their implementation across the Directorate. This is a unique opportunity to influence and deliver integrated, place-based environmental outcomes, helping to build a more resilient and sustainable Wales. NRW supports flexible working. You will be contracted to an NRW office within the place base/location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face-to-face meetings or training will be planned in advance.
Responsibilities
* Provide effective leadership in support of NRW's mission and values and embed integrated place-based delivery.
* Lead and be accountable for the delivery of NRW's place-based evidence, advisory and regulatory functions for a geographic area (excluding Flood Risk Management functions), including sample collection, environmental assessment, waste and industry regulation, conservation management, pollution control and incident response matters.
* Be accountable for delivery of incident response capacity and preparedness across all your departments in your geographic area.
* Ensure the effective management of appropriate local and Wales-wide stakeholder relationships.
* Ensure collaboration with internal colleagues and external stakeholders, including Public Service Boards, to deliver joined-up outcomes which support the Sustainable Management of Natural Resources.
* Proactively develop ways of working and performance reporting to achieve these integrated outcomes.
* Contribute to the development of strategies and priorities for achieving NRW's relevant wellbeing outcomes.
* Provide leadership across the Directorate for one or more areas of your portfolio and turn strategies and policies into short-, medium- and long-term Wales-wide integrated functional delivery plans; lead the coordination across the Directorate for this service area to deliver plans, including developing ways of working and performance reporting.
* Undertake health and safety duties and responsibilities appropriate to the post.
* Commitment to NRW Equal Opportunities and Diversity Policy and understanding of its operation within the post's responsibilities.
* Commitment to your own development and that of your staff through an effective personal development plan (Sgwrs).
* Any other reasonable duties commensurate with the grade of this role.
Requirements
* Required to take part in incident response activities.
* Demonstrated experience in leading, managing and developing staff.
* Substantial experience and knowledge relevant to the role.
* Financial and project/programme management skills and experience enabling management of capital and revenue projects and programmes.
* Experience in developing and delivering plans for the implementation of strategies relevant to the role.
* IT literacy with the ability to use GIS, databases, spreadsheets and word processing packages.
* Proven track record of collaboration, partnership development and effective stakeholder management.
* Welsh language skills are considered an asset; NRW is bilingual and encourages staff to learn and use Welsh. Applications are welcome in Welsh or English and treated equally; part-time, job-share or full-time applications are welcome.
About NRW and Benefits
Natural Resources Wales (NRW) is the largest Welsh Government Sponsored Body, established in 2013 to bring together the work of the former Countryside Council for Wales, Forestry Commission Wales, Environment Agency Wales, and certain functions of the Welsh Government. Our vision is for nature and people to thrive together. We focus our energy and expertise on restoring nature, building resilience to climate change, and reducing pollution, ensuring that Wales' natural resources are managed sustainably for future generations. We are proud to serve the people and communities of Wales by being connected to the land, bold in our actions, caring in our approach, and resourceful in how we work. At NRW, you'll join a passionate team committed to making a real, lasting difference for Wales and its environment.
This role offers a range of benefits, including:
* Civil Service Pension Scheme with employer contributions of 28.97% (successful internal staff will remain in their current pension scheme).
* 28 days annual leave, rising to 33 days.
* Generous leave entitlements for life needs.
* Commitment to professional development.
* Health and wellbeing benefits and support, including a weekly wellbeing hour.
* See full details for all employee benefits.
We are committed to equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented staff, so pay scales are competitive and published in full on our job descriptions. Appointed candidates start at the first pay point and annual increments are paid each year. We support staff development through leadership development and access to further and higher education opportunities.
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