Accounts / Office Administrator | Wn3 | Permanent £27,000–£30,000 DOE Monday to Thursday: 8:30 AM – 5:00 PM | Friday: 8:30 AM – 4:00 PM KPI Recruiting are proud to be supporting a well-established and growing business who are seeking an experienced Accounts / Office Administrator to join their team on a full-time, permanent basis. This is a varied and hands-on role supporting the smooth day-to-day running of the office, accounts, payroll, and administration functions. Key Responsibilities: Acting as the first point of contact for customer enquiries via phone and email Processing customer sales orders on Sage 50, checking stock levels and providing accurate lead times Liaising with Production to ensure timely order fulfilment Raising sales invoices including carriage charges once goods are shipped Arranging daily courier collections (DPD, TNT, FedEx, DHL, UPS) Maintaining and updating customer records and order tracking systems Supporting the wider sales and administration team with ad hoc duties Accounts & Finance Duties: Accounts payable: processing supplier invoices on Sage 50, matching to deliveries, coding, and reconciling supplier statements Managing invoice queries and processing month-end payment runs Bank and credit card reconciliations Month-end and year-end close VAT returns Research & Development tax calculations ISO 9001 certification compliance Payroll & Pension Responsibilities: Monthly payroll processing using Sage 50 Payroll Entering timesheets, SSP, SMP, HMRC submissions, and posting journals Handling payroll and pension queries from employees Pension auto-enrolment, joiners, leavers, and payment processing General Administration: Filing and document management Providing cover for other office duties as required Supporting a flexible and collaborative small-team environment Skills & Experience: Minimum 3 years’ experience using Sage Line 50 Accounts or similar Minimum 1 year’s experience using Sage 50 Payroll or equivalent Strong organisational and multitasking skills Excellent written and verbal communication skills Self-motivated, reliable, punctual, and able to maintain confidentiality Experience managing a varied workload in a small team environment Knowledge of customs declarations (Europe, USA, Rest of World) desirable but not essential – full training provided Qualifications: GCSEs A–C or equivalent AAT qualification or studying towards (QBE considered) Confident user of MS Word, Excel, and Outlook Benefits Include: 28 days holiday including bank holidays (increasing by 1 day every 2 years up to 7 additional days) Free on-site parking Job Type: Full-time Work Location: In person Please note: Only applicants with the required Sage and payroll experience will be considered. APPLY NOW! or contact the Commercial Team on (phone number removed) / Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted INDCOM