Overview
IT Infrastructure analyst urgently required for my client in Swindon.
Responsibilities
* Be the first point of contact for technical issues, providing troubleshooting, system support, and guidance to staff.
* Provide hands-on support and technical engagement around MS 365, both on prem and cloud.
Qualifications
* Previous experience in an IT support role and strong hands-on infrastructure experience.
* Strong knowledge of Windows/MacOS, Office 365, basic networking, and SharePoint.
* Excellent troubleshooting and communication skills.
* A customer-first attitude and ability to work under pressure.
* Must be eligible for security clearance.
Location
Swindon
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