IT Engineer
Location: Caerphilly (Hybrid)
Salary: £30,000 – £40,000 per annum plus bonus and benefits
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
We’re partnered with an employee-owned managed service provider that gives every team member a real voice in how the business operates. Through an Employee Ownership Trust (EOT), the company is majority-owned by its employees, creating a stable, people-first environment that values collaboration and shared success.
You’ll play a key role in supporting and improving customer environments, providing 2nd–3rd line support and delivering infrastructure and cloud projects.
What you’ll do:
* Troubleshoot and resolve 2nd–3rd line issues across infrastructure, cloud and networking
* Support and deliver IT projects including migrations, deployments and implementations
* Manage Microsoft 365, Azure, Windows Server, VMware and Hyper-V environments
* Work with storage and backup solutions such as SAN, NAS and Veeam
* Support security technologies including firewalls, VPNs and wireless
What we’re looking for:
* Proven 2nd/3rd line support experience
* Strong knowledge of Microsoft 365, Azure and Windows Server
* Experience with virtualisation technologies (VMware, Hyper-V)
* Networking and security skills (VLANs, VPNs, firewalls)
* Backup and storage knowledge
* Certifications such as Microsoft, VMware, CompTIA or ITIL are desirable, or a willingness to work towards them
You’ll receive a tailored training and development plan, hybrid working from Caerphilly, and a salary of up to £40,000 plus £3,600 bonus and benefits.
If you’re ready to join a forward-thinking, employee-owned company where your contribution genuinely matters, we’d love to hear from you.