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Fuel point assistant - service assistant

Eastleigh (Hampshire)
London and North Western Railway Company Limited
Service assistant
Posted: 14 March
Offer description

Fuel Point Attendant (Development Role)

Location: Eastleigh Depot
Salary: £24,479 rising to £25,927 upon completion of training
Permanent | 35 hours (average) | Nights | 4 on / 4 off

Are you looking to begin or grow your career in the rail industry?
We’re recruiting for a Fuel Point Attendant (FPA) at our Eastleigh Depot — a development role with a structured pathway leading to full qualification as a Service Assistant.

This is an excellent opportunity to join a professional Light Maintenance team, gain valuable rail skills, and progress through a clear, supported training programme.

About the Role

As a Fuel Point Attendant, you will carry out essential overnight servicing activities to ensure trains are safe, replenished, and ready for service.
Through a detailed multi‑stage training programme, you will develop the competency needed to progress into the Service Assistant role, achieving the higher salary upon completion.

Key Responsibilities

1. Fuelling traction units

2. Filling toilet water tanks and emptying effluent tanks

3. Filling wholesome water tanks

4. Replenishing coolants, oils, sanding systems and screenwash

5. Supporting efficient movement and throughput of vehicles within the depot

6. Completing all required documentation accurately

7. Carrying out maintenance tasks to set instructions

8. Operating depot plant and equipment once trained

9. Assisting Maintenance and Train Presentation teams when required

10. Maintaining tools, equipment and ensuring excellent housekeeping standards

11. Participating in safety briefings, safety tours and compliance activities

12. Providing cover for Operations Controller duties as training progresses

What We’re Looking For

Essential

13. Good standard of education

14. IT literate

15. Strong communication skills

16. Ability to work independently and within a team

17. Problem‑solving ability

18. Understanding of health, safety and environmental standards

Desirable

19. NVQ Level 2 in Engineering or BTEC / City & Guilds equivalent

20. Experience within a depot, engineering, or rail environment

21. Knowledge of mechanical or engineering principles

Training & Progression

You will complete a structured, multi‑stage development programme, covering:

22. Equality & Diversity, Fire Safety, Manual Handling, COSHH, Working at Heights, Waste Management

23. Depot Safety, Personal Track Safety (PTS), Spill Training

24. Technical modules (torque tightening, axle bearings, unit‑specific competencies)

25. Development hours in Driver Operations and Shunting

26. First aid, defibrillator usage, ergonomics and PPE awareness

Once all required competencies and assessments are successfully completed, you will progress to Service Assistant with a salary of £25,927.

Additional Information

27. Safety Critical role (Drug & Alcohol testing applies)

28. PTS required (training provided)

29. Night shift pattern: 20:00–06:30, 4 on / 4 off

Interested?

If you're proactive, safety‑minded and ready for a hands‑on role with real development opportunities, we’d love to hear from you.

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