Consultant name: Alfie Woonton
Call for more information on this position:
Job reference: 4615-64585384
Date posted: 01/12/2025
Job Title: Business Unit Head – Hard Facilities Management (Education Sector)
Reporting to: Operations Director / Managing Director
Location: Based at Dartford (With travel across London sites)
Purpose of the Role
The Business Unit Head will spearhead the strategic and operational leadership of Hard FM services across a portfolio of education sector contracts. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.
Key Responsibilities
1. Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
2. Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
3. Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
4. Develop, monitor, and report on KPIs and SLAs for multiple educational institutions
5. Manage financial performance: budget control, forecasting, cost-saving initiatives
6. Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
7. Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
8. Oversee planned preventative maintenance (PPM) programs and reactive works delivery
9. Lead on mobilisation and transition of new contracts when applicable
Package
10. £80,000 (Client has confirmed this can increase for the right skill set, experience etc)
11. £4200 car allowance
12. Bonus scheme
Skills & Experience
13. Proven leadership experience in FM, preferably in the education sector
14. Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
15. Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
16. Excellent financial acumen and contract management skills
17. Strategic thinker with ability to lead multi-disciplinary teams
18. Exceptional stakeholder management and communication abilities
19. Familiarity with CAFM systems and industry best practices
Qualifications
20. Degree or equivalent experience in Facilities Management, Engineering, or a related field
21. IOSH / NEBOSH certification (preferred)
22. Membership of a relevant professional body (e.g. BIFM, CIBSE)
What Success Looks Like
23. Efficient, compliant, and sustainable operations across all sites
24. High levels of client satisfaction and contract retention
25. Empowered and high-performing teams
26. Continuous innovation and process improvement
Alfie Woonton