Responsibilities
* To help and assist in the daily operation of the site.
* Supervise and guide the team to maximise revenue and deliver memorable experiences to our guests.
* Constantly working to achieve operating standards.
* To carry out stock takes within the site.
* To complete staff rotas 1-2 weeks in advance and to the needs of the business and send to your Regional Manager for Authorisation.
* To keep track of staff sickness/lateness.
* To complete welcome inductions for new team members.
* To update wage sheet daily.
* To ensure all weekly/Monthly paperwork is correct within site.
* Weekly paperwork to be sent twice a week.
* To respond to Health and Safety and other audits that are conducted.
* To ensure the office is kept clean, tidy, and organised.
* To conduct recruitment, interviewing, and training.
* To ensure all site orders are correct and the stock holding is to the needs of the business.
* To maximise sales opportunities within site.
* To meet specified targets as set by Head Office.
* To be familiar with all products and brand standards within the business.
* To lead by example, encourage all colleagues to participate and work together.
* To have a working knowledge of all promotions within the site and actively market the venue via social media and other channels.
* To take personal ownership for achievement of all objectives as agreed at appraisal or feedback meetings.
* To attend and fully participate in all Staff meetings these are to be held every 6 weeks minimum.
* To attend weekly Managers Meetings.
* To understand and follow administration processes as set by Head office.
* Evaluate staff performance and give regular feedback.
* To take personal accountability for the adherence to all company policies and procedures within the site.
* To maintain integrity and a professional image with employees, customers, suppliers, and all external bodies.
* To ensure that all steps are taken to minimise or prevent loss or damage to Company property or assets including information.
Qualifications
* A proven track record of building sales with a hands‑on approach.
* Ability to create a fun and friendly environment for everyone.
* Desire for developing, coaching, supporting, and rewarding teams.
* Hunger for driving sales and delivering financial targets.
* Full of fresh ideas to drive business development and ambition for success.
Benefits
* Company pension.
* Employee discount.
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