Job Description
Data Analyst (Stock, Cancellations & Operations) | Manchester | On-site | £30,000 - £35,000 | FMCG & commerce\n\nThis is an exciting opportunity to join a fast-growing FMCG e-commerce business operating at a Global scale. The company sells high-volume consumer products through digital channels and manages a complex operation across demand planning, inventory and fulfilment.\n\nAs the business continues to scale, there is an increasing need for clear, actionable insight across stock availability, cancellations and operational performance. This role works closely with senior stakeholders and focuses on turning data into insights that support margin, customer experience, and cost control.
It is a hands-on role with clear commercial impact, rather than reporting for reporting's sake.\n\nThe Role\n\nAnalyse stock levels, movements and availability across the business, identifying risks that could impact sales or customer experience\nIdentify patterns that lead to overstocking, stockouts or operational inefficiencies\nOwn reporting around order cancellations and refunds, identifying root causes such as stock issues, fulfilment delays or system errors\nTrack trends over time, flagging emerging issues before they escalate\nQuantify the commercial impact of cancellations, refunds and lost revenue\nProduce regular, clear reporting for the He...