Medical Secretary | Administration | Spire Bristol Hospital | Full Time - 37.5 hours per week | Free Parking | Competitive Salary plus fantastic benefits
Spire Bristol Hospital is currently looking for an experience Medical Secretary to join our team.
Duties and responsibilities:
1. Answer queries via telephone and email – work with consultants and other team members to make sure queries are resolved in a timely manner
2. Arranging new and follow-up appointments using SAP/HMS2, informing self-pay patients of prices
3. Type up clinic letters/reports/discharge summaries using the SpeechLive and DGL Practice Manager system
4. Booking procedures via the HMS2 system – informing patients and insurers of procedure codes and organising the consultants theatre diary
5. Clinic prep – making sure all results, images, previous clinic/referral letters are filed ready for the consultants outpatient clinic
6. Invoicing – raise invoices to insurers/hospital using the DGL Practice Manager system and Microsoft Excel
7. Working with insurance companies with regards to treatment reports and authorisation codes
8. Maintain patient records securely as per Hospital Policy in line with data protection act
Who we're looking for:
9. Previous experience as a Medical Secretary or Secretary/PA or in a similar role
10. Must have expereince in delivering a full high quality service to colleagues & customers.
11. Good communication and customer service skills.
12. Able to manage workload and work in a fast-paced role.
13. Strong audio typing skills.
14. Fully IT literate and a competent user of MS Office