Please read the following notes carefully
General
* This position is not eligible for the UK Visa Sponsorship Scheme
* If you are outside of our area your application will only be considered if you are actively planning to relocate nearby in the near future
* As the job includes occasional chaperone duties, an Enhanced DBS criminal records check will be required for the successful candidate
* We are seeking a start date of 1 November 2025, but we may call suitable candidates at any point during this process and close this advertisement early, should the right person be found
Shift working
This position is for a minimum of 25 hours per week, which must be worked across five days Monday to Friday. Because we are open from 08.00 to 19.00, most of our Medical Receptionists have an alternating early/late working pattern where one week starts early (e.g or and the next ends late. We are also open until 20.00 two nights a week but with fewer staff. All the team work a rota for scheduled late shifts, which are less frequent. In addition, occasional Saturday morning clinics are required, along with occasional holiday and sickness cover for absent colleagues, so flexibility is valued.
Please note
If you apply for this position, please confirm that you acknowledge the working pattern and other requirements outlined above. Applications without this will not be taken further. If you have any questions, please email bobicb-
Job description
Our team of experienced, hard-working Medical Receptionists are at the heart of our practice, and we are proud of their caring support for our patients. We are looking for someone to join this friendly and supportive team.
Responsibilities include:
* Helping and advising patients on the phone and face to face with appointment booking, information requests, and signposting to appropriate services
* Processing repeat prescriptions
* Liaising with practice clinicians as well as other service providers
* General administration
* Occasionally acting as a chaperone during a consultation or examination.
Previous customer service is required and NHS experience preferred, but the most important attributes are to be helpful and patient, have an excellent and empathetic manner, to be confident with IT, calm when it is busy and pressured, able to think on your feet, and a real team player. Training will be provided.
A full job description is available on request from bobicb-
Job Type: Permanent
Pay: From £12.21 per hour
Expected hours: No less than 25 per week
Benefits:
* Company pension
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
* Sick pay
Ability to commute/relocate:
* Didcot OX11 7JH: reliably commute or plan to relocate before starting work (required)
Application question(s):
* This position has a moving shift pattern that includes some evenings and Saturday mornings. See Job Description for more details of shift working. Would you be happy with this working pattern?
Experience:
* customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 30/09/2025
Reference ID: MR-B-25-GS
Expected start date: 01/11/2025