Development Coach
Are you passionate about helping others succeed and a passion for people development? Red Recruitment is looking for a Development Coach to join our client, a leading UK breakdown and roadside assistance company with a 4.5-star Glassdoor rating.
In this role, you'll help sales agents grow and deliver excellent customer experiences using sales data, call quality insights, and customer feedback to spot opportunities for improvement.
Benefits & Package for a Development Coach
Salary: £28,000 - £35,000 plus monthly bonus up to 30%
Location: Bristol
Hours: Rota-based shift patterns between Monday-Friday 8am - 7pm, Saturday 9am - 5pm - no Sundays.
Contract: Full-time, permanent
Holiday: 23 days plus Bank Holidays rising with service
Excellent bonus scheme
Company shares success
Free onsite parking
Car breakdown cover
Car salary sacrifice scheme
Up to 6.5% matched pension contributions
Life cover up to 4x your salary (10x with flex benefits)
24/7 confidential wellbeing support
Exclusive discounts
Key Responsibilities of a Development Coach
Use performance data to identify coaching needs, align with Team Managers, and structure impactful coaching sessions.
Run one-to-one and team coaching sessions that uncover root causes, build ownership, and drive measurable improvements.
Actively participate in huddles, calibration sessions, and team discussions to share insights and support collaboration.
Maintain accurate coaching records, monitor progress, and escalate where performance or compliance issues persist.
Key Skills & Experience of a Development Coach
Ideally accredited by the International Coaching Federation (ICF), Institute of Leadership & Management (ILM), and the Association for Coaching (AC).
Comfortable supporting a range of team members, from new starters building confidence to more experienced agents looking to sharpen their skills.
Confident using digital tools and templates to support coaching conversations and track progress over time.
Natural communicator and collaborator, able to build trust, inspire ownership, and influence outcomes.
If you have the required skills and experience and are interested in this role, please apply now.
Red Recruitment (Agency)