Regional Manager Cargo Operations - London & Amsterdam
Ref # 231490
Location: United Kingdom - London Heathrow
Job family: Cargo & Airport Operations
Closing Date: 2026-04-03
We are seeking a dynamic and results-driven Regional Manager Cargo Operations to join our Cargo Operations Team in Europe based in London Heathrow or Amsterdam.
As a Regional Manager Cargo Operations, you would be responsible for the smooth cargo operations through close coordination with GHA's and staff within the stations in the region.
This role would ensure that the rules and regulations of Qatar Cargo are closely followed at all stations in the region in regards to Security, Safety, Compliance, Operations, Performance and Quality and will need to make sure that the best interests of Qatar Cargo Operations are maintained at every station in the region.
Responsibilities
* Regional responsibility for all Safety, Security, operational and performance matters in the region.
* Manage a team of QR staff across the Region on freighter and operational activities to control performance, quality and supplier capability.
* Manage cargo operational performance of all SGHA through effective SLA management at all stations.
* Start-up — evaluate GHAs and ensure full compliance with Safety, Security and regulatory matters.
* On a continuous basis implement new strategies in coordination with your LM in the vision of taking the service levels to a superior standard.
* Constantly monitor the cargo handling in the region and suggest to your LM best practices to be implemented within the region to achieve operational excellence.
* Maintain the freighter on time performance and ensure no delays occur due to ground operations throughout the delegated region.
* Establish the department or teams’ objectives and priorities to align with and support business objectives. Regularly evaluate the department or teams’ objectives, plans, procedures and practices, and make appropriate changes if needed.
* Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
* Train and develop other employees, to ensure succession planning is in place.
* Ensure regular and consistent reporting of all performance related issues at a station and regional level.
* Ensure adherence with the operational budgets including assessment of cost management, ratio efficiencies, use of supplies and control measures.
* Prepare business cases and justification for new requirements — security, operational, etc.
About you
The ideal candidate will have the following:
* Bachelor’s Degree or equivalent
* 5 years of cargo operations experience in a managerial role with regional responsibility
* GHA Management and Audit Experience
* Good knowledge of airline cargo products & Industry standards like outlined in the ICHM
* Experience with SMS and Weight & Balance as well as DGR Qualifications
* Fluent in English
* Must have the current legal right to live and work in the UK and/or in the Netherlands
How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
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