User Experience Designer
London, Manchester or Glasgow - Hybrid (1 day per week in the nearest office)
£50,000 - £70,000 + benefits
Must be eligible for SC clearance (5+ years UK residency required)
We're looking for a User Experience Designer who loves solving real problems with thoughtful, user-centred design. You'll work as part of a collaborative digital delivery environment alongside Product, Engineering and Research specialists, designing inclusive services that make a measurable difference to users.
This role would suit someone with experience in complex environments, ideally including central government or large-scale organisations and who is comfortable designing end-to-end journeys, prototyping solutions, and helping teams make evidence-based decisions.
What you'll do:
1. Lead UX activity across the full life cycle from user needs, journey mapping and prototyping through to final delivery.
2. Turn user research insights into actionable design approaches, documented experience flows and high-quality artefacts.
3. Design accessible products and services that work for diverse user groups.
4. Champion inclusive design principles and ensure compliance with relevant guidance and accessibility standards.
5. Collaborate closely with engineers and multidisciplinary teams in an Agile environment.
6. Create detailed wireframes, proto...