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Senior software support engineer

Cambridge
FYRE Global
Support engineer
Posted: 15h ago
Offer description

Senior Software Support Engineer – CUAS / Radars / Sensor Systems – CambridgeAre you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you’ve reached a point within Software Development where you fancy a bit of a change, but staying technical?This is a great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applicationsIt’s not your typical “support” role – you’ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You’ll get to build long-term product knowledge, technical depth, and genuine expertise in a niche but fascinating domainWhat you’ll be doing:Acting as a technical expert, supporting customers with complex software and system issuesWriting and debugging code in C++ (and sometimes C#) to solve real engineering problems (don’t worry – specific C++ and C# experience isn’t needed, as you’ll learn the products in the position itself – as long as you have a programming background)Helping customers integrate products into their systems and advising on technical best practicesWorking closely with internal teams to improve documentation and feed back product insightsBuilding deep knowledge in radar and sensor data processing over timeEssential skills:Confident debugging, troubleshooting, and solving complex technical issuesComfortable working with technical customers in a support or applications roleHappy working onsite in a small, collaborative engineering environmentSelf-sufficient, pragmatic, and keen to develop long-term expertiseDesirable skills:Strong hands-on experience in C++ (C# / .NET experience a plus)Experience with .NET / C#, embedded systems, or DevOpsBackground in CUAS, radar, or sensor systemsBackground in physics, maths, geospatial, or defence-related sectorsTeam Leadership experiencePrior customer-facing or pre-sales engineering experienceProven track record of long tenure and technical depth in previous rolesIf you enjoy deep technical work and want a role where your engineering skill genuinely matters, hit applyAnd if you’re not completely sure but it sounds interesting – apply anyway. Let’s have a chat

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