St Albans City Station, Station Way, St Albans AL1 5HE, UK
Job Description
Posted Thursday 26 March 2026 at 00:00 | Expires Friday 10 April 2026 at 21:59
Executive Assistant, Fixed Term Contract
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.
As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.
Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award‑winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.
Looking for more than a traditional EA role? This position offers a rare opportunity to work at the heart of Costa’s Strategy & Transformation and Finance functions, supporting senior leaders while gaining deep insight into business planning, priorities, and decision‑making. You’ll build strong relationships across the EA community, handle highly confidential information, and play a key role in keeping the rhythm of the business running smoothly.
We value curiosity, inclusivity, and a problem‑solving mindset. If you thrive in a fast‑paced, global environment and are excited to make a meaningful impact, we encourage you to apply.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day‑to‑day.
What you’ll do
Being an Executive Assistant is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
* Providing proactive executive support through effective diary and inbox management, prioritising business‑critical activities and ensuring senior stakeholders’ time is used efficiently.
* Coordinating travel, meetings and team events by organising seamless logistics, preparing agendas and pre‑reads, and collaborating with stakeholders to ensure smooth delivery of all activities.
* Delivering efficient administrative support including expenses, reporting and ad hoc tasks, ensuring all operational aspects run smoothly and enabling leaders to focus on strategic priorities.
* Producing high‑quality presentations and materials by designing and delivering impactful PowerPoint decks, templates and documents that clearly communicate key Strategy & Transformation and Finance priorities.
* Managing and optimising knowledge and documentation by maintaining an organised central repository, ensuring key materials are easy to access and reducing duplication across the team.
Who you are
It’s your unique ingredients we’re interested in:
* Proven experience as an Executive Assistant or Senior PA supporting senior leaders within a global, complex organisation, with a strong track record of operating effectively in a fast‑paced environment.
* Advanced Microsoft Office expertise, with the ability to create high‑quality, visually impactful presentations and translate complex information and data into clear, engaging outputs.
* Highly organised with excellent prioritisation skills, able to manage multiple demands including complex diaries, international travel, and large‑scale meetings or events.
* Strong business awareness and curiosity, with the ability to understand end‑to‑end priorities and interpret strategic or financial content into compelling materials for senior stakeholders.
* Exceptional attention to detail and communication skills, building trusted relationships across teams and handling sensitive, confidential information with professionalism.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:
* Own a piece of Costa’s success by becoming a share owner in Coca‑Cola with our Share Investment Plan (SIP)
* An annual discretionary bonus scheme, based on business results and individual contribution.
* A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
* The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
* 50% discount in all Costa‑owned stores, and 25% off in other participating stores
* Private medical cover thanks to our Private Healthcare scheme
* And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
Location - Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in‑person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into anew home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in‑person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch withcosta.recruitment@costacoffee.com
We believe in living life with heart – and that starts with our people.By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.
Grounded in our core values – Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players - we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee‑growing regions and right here at home.
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