Mercure Sheffield Kenwood Hall Hotel & Spa is a historic venue offering the perfect balance of city convenience and countryside tranquillity. Located just one mile from Sheffield city centre and set within 12 acres of beautiful parkland, Kenwood Hall is a sought-after destination for weddings, conferences, dining, and leisure stays.
At Kenwood Hall Hotel, our mission is simple: to create memorable moments by connecting hearts from arrival to farewell. If you are a driven and commercially minded sales professional with a passion for hospitality, revenue performance, and relationship building, you could be our next Senior Sales & Revenue Coordinator — with the exciting opportunity to progress into a maternity cover sales manager role.
Why You’ll Love Working With Us
As part of our team, you’ll enjoy a fantastic range of benefits, including:
* Free onsite parking
* Complimentary meals on duty
* Access to on-site gym facilities
* Discounts across Vine Hotels
* Exceptional discounts with Accor properties – including free stays
* £250 refer-a-friend scheme
* £50 monthly Star Recognition Awards
* Career progression and development opportunities
* Ongoing training and professional development
* An extra day’s holiday for your birthday
* Incremental holiday entitlement
* Wagestream – access your pay as you earn
* The opportunity to take part in inclusive and sustainability-driven initiatives
What You’ll Be Doing
As Senior Sales & Revenue Coordinator, you will play a key role in supporting the commercial success of the hotel, working across sales, revenue, and reservations to maximise performance and guest satisfaction.
Sales Management Support
* Assist in the development and execution of the hotel’s Sales & Marketing Plan, including supporting and hosting monthly HOD meetings
* Support the overall running of the sales office, maintaining a clear weekly overview of activity and performance
* Manage bookings and events to maximise sales, occupancy, rate, and profitability, particularly across Meetings & Events
* To effectively manage the hotels rate strategy, identifying possible gaps in markets and where possible to yield rate
* Conduct telesales, client meetings, networking events, and face-to-face sales calls
* Host agent visits and represent the hotel to local and brand partners
* Build and maintain strong relationships with key accounts to drive repeat business
* Manage corporate accounts, including contract loading via Accor systems and quarterly client reviews
* Promote upselling opportunities across all hotel services
* Maintain accurate records of sales activity and client communication
* Support marketing campaigns, promotions, and digital initiatives
Revenue Management Support
* Assist the Revenue Manager and General Manager with rate management based on demand and competitor analysis
* Support forecasting, budgeting, and performance analysis to achieve revenue targets
* Ensure pricing strategies are accurately implemented across all systems
* Monitor competitor activity and market trends
* Manage OTA availability, including closing out channels where required
Reservations Oversight
* Oversee daily reservations to optimise availability and inventory
* Assist with group bookings, allocations, and individual reservations
* Ensure accuracy and high standards of guest service across all booking channels
* Work closely with the front office team to ensure seamless guest journeys
Operational Support
* Handle client enquiries and bookings professionally and efficiently
* Prepare proposals, contracts, and confirmation documents
* Liaise with internal departments (front office, F&B, operations) to ensure smooth delivery of client requirements
What We’re Looking For
* A driven individual with a proven track record in achieving financial targets and proactive sales
* Strong communication, presentation, and negotiation skills
* A team player with the ability to motivate and collaborate across departments
* Highly organised with strong attention to detail and commercial awareness
* A proactive and creative approach to driving results and exceeding targets
* Flexibility and adaptability in a fast-paced hotel environment
* Strong IT skills, including Microsoft Teams, Word, Excel, PowerPoint, and Outlook
* Experience in hotel sales, revenue, or reservations is highly desirable
Training will be provided on all relevant systems and platforms.
Join Our Team
At Kenwood Hall, our people are at the heart of everything we do. We are committed to supporting your success through structured training, clear career pathways, and a positive, inclusive working environment.
If you’re ready to take the next step in your sales and revenue career, we’d love to hear from you.