Salary: £29,064 to £31,537 per annum
Grade: G
Contract: Permanent
Hours: 37 Hours
Location: Harrogate, North Yorkshire
Would you like to be part of a service which protects and enhances the health, safety and wellbeing of residents and visitors of North Yorkshire County?
Are you ready to work in a busy front-line service and provide high quality customer care?
We are currently looking for Regulatory Support Officers to join our Regulatory Support Team within Regulatory Services, specifically, the Environmental Health and Environmental Enforcement functions.
Our Service
Environmental Health functions are delivered by two service areas, Environmental Protection and Farming, Food and Health.
Environmental Protection is responsible for the investigation of statutory nuisance complaints, public health matters such as pest and drainage issues and public health funerals: the enforcement of private water supply legislation and the licencing and enforcement of standards at caravan sites.
The service is also responsible for monitoring air quality, the inspection and permitting of industrial and commercial processes and the enforcement of the contaminated land regime.
The Farming, Food and Health Services includes the enforcement of food hygiene and workplace health and safety legislation, infectious disease control and the registration of cosmetic procedures.
Both services respond to Planning, Licencing and Safety Advisory Group consultations.
The Role
The Regulatory Support Team provides a hub for the Environmental Health and Environmental Enforcement services, providing a vital front line operational role dealing with a range of contacts from members of the public, other local authorities, agencies, government departments and professional bodies.
As a Regulatory Support Officer, you will:
· Provide a specialist technical, operational and some administrative support to the services in a busy and varied environment.
· Be an initial point of contact within the service for customers, triaging and dealing with complaints.
· Undertake some operational/field work both independently and assisting other officers in the service, for example managing low-level cases, installation and retrieval of noise equipment, collection of pool samples and the collection and distribution of the network of diffusion tubes.
For more details see attached Job Description.
What you will bring
· Strong ICT and communication skills.
· Experience in use of Microsoft products.
· Good literacy and numeracy skills.
· High level of organisation, accuracy, and attention to detail with the ability to prioritise workload independently.
· Knowledge of data protection and the need to maintain confidentiality when working with personal information.
Although knowledge of Environmental Health and/or delivery enforcement services in a local authority setting is very welcome, training will be provided.
Training will take place predominantly in Northallerton.
You must hold a current driving licence as there will be the need to travel to various locations but will primarily be based at either Selby, Harrogate, Northallerton or Richmond offices in North Yorkshire. This is not a home working role, and it is expected that successful candidates will attend their office base on a full-time basis.
What you will get in return
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
· Our holiday entitlement starts at 28 days rising to 34 days per year after 5 years continuous service, plus public holidays.
· Up to 10 days extra leave can be purchased at any time. Extended unpaid leave is available for career breaks subject to business needs.
· Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
· Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
· If you are looking for salary sacrifice schemes such as: Car scheme, Salary Finance, Cycle to work, Technology you can spread the cost from your monthly salary.
Plus, lots more…
Contact and Apply
For an informal discussion or for further information please contact Lindsey Thompson, Regulatory Support Team Leader on 01609 767 253.
Applying is easy, simply click on apply, register your details, remove your personal details from your CV and upload.
We look forward to hearing from you.
Key dates
Closing date: Sunday 22 nd February 2026
Interview date: 9 th and 10 th March 2026
Key Documents:
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.