The Company Our client is a large and well-established local government organisation, delivering a wide range of public services across the borough. The Role Our client is seeking a Planning & Economic Development Business Support Officer to provide a high-quality, efficient and confidential administrative and business support service to its Economic Development and Planning Department. Working as part of a centralised business support team, the post holder will contribute to the effective delivery of planning, economic development, tourism and governance-related services within a fast-paced and dynamic environment. Key responsibilities include: Providing comprehensive administrative support to Planning and Economic Development teams Processing planning-related applications using the NI Planning Portal, including validation, updates and document management Managing planning correspondence, neighbour notifications, appeals information and decision documentation Supporting financial and audit processes, including receipt and lodgement of payments, refunds, purchase orders and coding sheets Maintaining accurate records, databases, spreadsheets and paper/electronic filing systems Providing telephone, inbox and reception cover, acting as a first point of contact for customer enquiries Supporting Planning Committee processes, including preparation of reports, agendas and minutes Undertaking minute taking and administrative support for meetings and paperless governance processes Coordinating room bookings, diaries, equipment, catering and event logistics Assisting with the administration of events, launches, festivals and council-led initiatives Supporting grant administration and payment processes Liaising with internal departments, external partners, traders and members of the public Ensuring high standards of customer service, confidentiality and data accuracy at all times Contributing flexibly to team objectives and providing cover across the department when required The Person Essential Criteria A minimum of 5 GCSEs (Grades A-C), including English and Mathematics, or equivalent OR a minimum of 4 years' relevant administrative experience At least 2 years' administrative or clerical experience, including dealing with the general public and minute taking Proficiency in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint Strong planning, organisational and time management skills Excellent customer service skills with the ability to handle enquiries and complaints professionally Full driving licence or access to suitable transport to meet the requirements of the role Package & Benefits Hourly rate: £15.31 Based at Mossley Mill Public sector working environment Opportunity to gain experience within a high-profile Planning and Economic Development function Access to training and development opportunities Supportive, team-oriented culture focused on service excellence How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity, please contact Zeena Jackson via. Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.