Overview
Medical Secretary | Milton Keynes | Full-time (40 hours) or Part-time
We have an exciting opportunity for an experienced and motivated Medical Secretary to join our friendly and dedicated team in Milton Keynes. The role will be based at one of our surgeries (Whitehouse Surgery or Brooklands Health Centre), with remote support provided to our sister surgery in Minehead.
This is a key position, providing essential support to clinicians and helping to ensure the smooth and efficient delivery of patient care. You will work as part of a well-established administrative team in a welcoming, community-focused environment.
The Role
As Medical Secretary, you will provide comprehensive secretarial and administrative support to the service. Your responsibilities will include:
* Accurate and timely typing of referral letters, including urgent referrals and GP dictations
* Managing patient and service-related enquiries and liaising with internal and external providers
* Using digital dictation software and the NHS eReferral (Choose & Book) system
* Summarising and coding relevant information from patients’ clinical records in line with Practice protocols
* Maintaining patient records and files, managing telephone calls and supporting general office procedures
* You may also be required to provide occasional reception cover during periods of leave, sickness or increased demand.
* You will project a professional, positive and friendly image to patients and visitors, whether in person or over the telephone.
About You
We are looking for someone who is organised, detail-focused and confident working in a busy healthcare environment.
You will ideally have:
* Previous experience as a Medical Secretary or within NHS / General Practice
* Experience using EMIS and the NHS eReferral system (Choose & Book)
* Experience with digital dictation systems (e.g. Lexacom)
* Strong administrative skills and the ability to manage competing priorities
* Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
* Excellent communication skills and a professional, patient-centred approach
What We Offer
* NHS Pension with 20.6% Employer Contribution
* 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
* Extra day of leave per year for work anniversary
* Enhanced Maternity, Paternity / Adoption pay
* Family friendly employment policies
* Participation in OMG’s refer a friend scheme
* Employee Assistance Program run by awarding winning Health Assured
* Eye care scheme – free eye test plus a contribution towards glasses
* Cycle to work scheme
* Access to NHS Discounts
Join OneMedical Group. Shape a Healthier Future.
For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens—bringing everything together under one roof. We are proud to be the only organisation in the UK to do this.
Family-run and values-led, our purpose is simple and powerful: to provide a healthier future for all. Guided by People First, Working Together and A Healthier Future, we deliver healthcare with compassion, innovation and a deep commitment to reducing health inequalities—working in true partnership with the NHS.
At OneMedical, diversity of thought is valued, collaboration is essential and every role contributes to meaningful change. Inspired by the traditional family doctor, The OneMedical Way is personal, trusted and rooted in community.
Equality, Diversity and Inclusion
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
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