Helpdesk Administrator
Bolton – Up to £30,000 | 40 hours per week | Flexible start time up to 9:00am
We are seeking a dependable and highly organised Helpdesk Administrator to join a well‑established construction business based in Bolton. This position plays a key role in supporting the day‑to‑day running of maintenance operations, ensuring jobs are coordinated efficiently, and communication between clients, engineers, and internal teams runs smoothly. The role will suit someone who enjoys working in a busy environment, can manage multiple tasks effectively, and has a strong administrative background within construction (or a similar sector).
Key Responsibilities
- Handling incoming maintenance queries and allocating works accordingly
- Scheduling reactive and planned maintenance appointments
- Communicating with clients, engineers, and subcontractors on job progress
- Maintaining accurate records and updating internal systems
- Tracking ongoing works and ensuring deadlines and service standards are met
- Providing general administrative support to the wider team
Requirements
- Previous experience working within the construction industry is beneficial
- Experience in a helpdesk, coordination, or administrative role preferred
- Strong organisational and time management skills
- Confident communication skills with a professional approach
- Ability to prioritise workload in a fast‑paced environment
- Good IT and system administration skills
What's on Offer
- Salary up to £30,000
- Flexible start time up to 9:00am
- Stable and supportive working environment
- Opportunity to join a strong family run business with long‑term prospects and progression
- Varied role with day‑to‑day responsibility and autonomy
Apply
If you're interested in this opportunity, please apply with a copy of your CV or get in touch with our Commercial Specialist, Jane Fairhurst.
