Hope House Children’s Hospices have an opportunity for an Assistant Shop Manager to join our team based in our Denbigh Shop. You will join us on a permanent, part-time 30 hours per week (working 4 out of 7 days to include weekend working. In return, our Assistant Shop Manager will receive a competitive rate of £22,643 - £24,032 per annum (Pro rata.) Here at Hope House Children’s Hospices we are on an exciting journey to increase our annual contribution from our retail business by £300,000 to £1,000,000 a year by 2024, enabling us to reach every child and family who need us. About the Assistant Shop Manager role: Hope House has a unique opportunity available for an Assistant Shop Manager to join the team in our Denbigh shop. Our Assistant Shop Manager will need to be a confident, first class organiser with retail experience and previous management or supervisory experience. You will be responsible for providing excellent customer service and meeting sales targets, executing sales floor displays to a high standard and generating and preparing stock for the shop. What we are looking for an Assistant Shop Manager who: Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets; Maintain relationships internally and externally for the purposes of stock generation; Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid; Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate; Ensure Gift Aid is captured at every opportunity to optimise revenue from donations; Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store; In return for your commitment, we offer a great reward package, which includes: Generous annual leave entitlement, starting at 33 days per annum with service increments pension scheme Blue Light Card and Staff rewards programme Cycle to Work Scheme Wellbeing services which includes staff counselling Flexible working arrangements Great development opportunities Closing date: Sunday 19th May Interview date: Thursday 23rd May If you think you have what it takes to be our Assistant Shop Manager then please click ‘apply’ now We are welcoming informal discussions with our Area Manager, Lucy McMellon contact us on 07480903729. We would love to hear from you The successful applicant will be subject to an enhanced disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.