The Human Resources HRIS team focuses on continuous system and process improvements, enhancing customer experience through data analysis and engagement, while adhering to SLAs, policies, and compliance requirements.As a manager of 2, you will spearhead a team and work closely with the HRIS Manager to provide exceptional customer service for UK&E employees. You will collaborate with the HR Shared Service team to maintain excellent HR services for all employees, including coaching and mentoring the team. In addition, this role requires global HR engagement to ensure alignment across regions.
* Responsibilities include managing complex cases, being the primary contact for the team and employees, leading key projects, ensuring process effectiveness, training team members, and driving continuous improvements.Serve as HR System regional product owner (Workday, Oracle).
* Oversee data quality, governance, and management. Manage and resolve complex system and process queries.
* Collaborate with global HR colleagues for efficiency and alignment.
* Lead and support on HR-related projects.
What you'll need to succeed
* Strong stakeholder communication and relationship-building skills.
* Proven leadership, coaching, and mentoring abilities.
* Experience of working in a global HR model.
* Experience of working in an HR shared services environment.
* Project Management experience.
* Experience in reporting and data analytics in Workday, ServiceNow and/ or Oracle HRMS.
Qualifications:
* HR and/or Data Analytics qualification preferred or equivalent experience.
* Project Management preferred or equivalent experience.
What you'll get in return
Flexible working options available. The roel can be Part Time (24hours+) or Full Time. This is a Hybrid role depending on the hours worked, you will be required to be in the office in Epsom 1 (Part-Time) to 3 (full-time) days a week.
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