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Field service engineer

Colchester (Essex)
Sportsafe UK Ltd
Field service engineer
Posted: 25 July
Offer description

Fitness Engineer

Location: Based in and around Colchester, covering the South East
Reporting to: Operations Director

About Us

At Sportsafe UK, we’ve been the trusted name in sports and fitness equipment inspection, repair, and installation since 1997. From our offices in Colchester (HQ), Wigan, and Scotland, our team of 60+ professionals supports schools, universities, gyms, leisure centres, and secure facilities across the UK.

Our work is driven by six core values: Trust, Integrity, Pride, Passion, Enjoyment, and Respect. These values shape how we work, how we treat each other, and how we serve our customers.

The Opportunity

We’re looking for a skilled and reliable Fitness Engineer to join our expanding team. Based in and around Colchester, this is a field-based role covering the South East. You’ll carry out inspections, servicing, repairs, and installations of commercial fitness equipment across a diverse client base.

This is an exciting opportunity for someone who enjoys being on the road, working independently, and taking pride in delivering high-quality, customer-focused service.

Key Responsibilities

* Routine Servicing & Inspections
Carry out scheduled inspections and maintenance of gym and fitness equipment across schools, universities, leisure centres, and commercial facilities. Ensure all work is completed to safety and compliance standards.
* Diagnosis & Repairs
Identify faults and carry out mechanical and basic electrical repairs. Work on a wide range of equipment including treadmills, rowers, resistance machines, and exercise bikes from leading brands such as Technogym, Origin, Matrix, Life Fitness, Pulse, and Concept.
* Equipment Installations
Deliver, assemble, and install fitness equipment at client sites. Ensure all equipment is correctly positioned, tested, levelled, and fully operational before handover.
* Client Communication
Communicate clearly and professionally with site contacts. Explain inspection outcomes, repairs carried out, and any further recommendations. Always represent Sportsafe with a positive and professional approach.
* Tablet-Based Reporting
Use a company-issued tablet to complete digital reports, log parts used, take photos, and submit job outcomes in line with company procedures.
* Vehicle & Stock Management
Keep your company van clean, roadworthy, and fully stocked. Perform daily vehicle checks and ensure commonly used parts and tools are available for efficient service delivery.
* Health & Safety Compliance
Always follow Health & Safety policies, including the use of PPE and on-site risk assessments. Maintain a safe working environment for yourself and others.
* Team Collaboration
Work independently while maintaining communication with your team, supervisor, and head office. Attend briefings and training when required, and support colleagues when needed.
* Additional Duties
Assist with occasional warehouse or HQ-based tasks. Be willing to travel further afield or stay away overnight (Monday–Friday) when required.

What We’re Looking For

* Previous experience servicing and repairing commercial gym or fitness equipment
* Basic electrical knowledge (qualifications a plus)
* Full UK driving licence
* Comfortable using tablets and mobile apps for reporting
* Physically fit – able to lift and handle heavy equipment safely
* A confident communicator with a professional, customer-focused attitude
* Able to pass an Enhanced DBS check (organised by Sportsafe)
* Willing to travel throughout the South East and stay away on occasion

What We Offer

* Competitive salary + uncapped paid overtime (OTE £35,000+)
* 20 days holiday + bank holidays (holiday overtime pay available)
* Fully equipped company van + tools, PPE, uniform
* Fuel and trade cards for business use
* Pension scheme & group life insurance
* Access to retail discounts and wellbeing benefits platform
* A supportive, friendly team and opportunities to develop your career

Ready to Apply?

If you’re a motivated, hands-on engineer who takes pride in their work and enjoys a role with variety and autonomy, we’d love to hear from you.

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