Retail Worker – Merchandising & Customer Service
Location: Bow Garden & Aquatic Centre
Job Type: Full-time
Salary: Competitive rates
Working Hours: 5 days per week, including one weekend day. 9-5.
About Us:
It's a fantastic place to work Many of our team members describe it as their ideal job working in a garden and aquatic centre. You'll be in an environment where customers come to enjoy their leisure time, and they've made a positive choice to shop in our centre. Join us and be part of a friendly, welcoming team
Job Description:
We are looking for an energetic and friendly sales person with an interest in merchandising or gardening and/or fish to join our team. Your role will involve creating 'wow' displays, helping to run the gift area, providing excellent customer service and advice, and promoting a positive, engaging atmosphere for our lovely customers.
Key Responsibilities:
* Design, assemble, and maintain attractive product displays to catch customers' eyes
* Help drive gift sales forward by taking a lead in this area
* Re-stock shelves and ensure the store remains tidy and inviting
* Assist with caring for plants
* Operate tills and post office tills
* Deliver exceptional customer service and advice on gardening products (and fish care)
* Support stock management and basic computer tasks
* Help carry and load heavy items like compost bags into customers' cars
* Contribute to creating a warm, welcoming environment for all shoppers
* Be proactive, positive, and willing to help the rest of the team as needed
What We're Looking For:
* A motivated, reliable, and enthusiastic team player
* A creative person who can create 'wow' displays
* An interest in gardening, fish, or both is desirable
* Excellent customer service skills and a friendly attitude
* Willing to get hands dirty and do physical tasks, including carrying compost bags
* Fit enough to carry heavy items and work in a lively retail environment
* A can-do attitude with a willingness to support team efforts
* Willing to work one weekend day as part of your rota
* Must be able to drive due to our countryside location
Why Join Us?
Join a supportive team where your passion can shine, and your work truly makes a difference. We value dedication, positivity, creativity, and a genuine love for retail and customer care.
How to Apply:
Please submit your CV and a short cover letter explaining why you're a great fit for this role.
Job Types: Full-time, Permanent
Pay: From £12.24 per hour
Expected hours: 37.5 per week
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Experience:
* Fish or Gardening: 2 years (preferred)
* Retail: 2 years (preferred)
* Retail Sales: 2 years (preferred)
* Gift: 2 years (preferred)
* Merchandising: 1 year (required)
Licence/Certification:
* Driver's License (required)
Work Location: In person