Service Manager
Marshall Volvo Grantham
Competitive basic salary | Strong OTE scheme + company car; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week, including Saturday mornings on a rota basis
Lead a high-performing aftersales team and shape service excellence with one of the UK's most respected automotive groups.
At Marshall Volvo Grantham, we're offering an exciting opportunity for a dynamic and experienced Service Manager to take the lead in delivering outstanding customer service and commercial success in our Front of house and Workshop departments.
In this role:
* You'll oversee the day-to-day operations of the Front of house and Workshop departments, managing productivity and efficiency across the team.
* You'll lead, coach and inspire a team of Technicians, Service advisors, and other vital members of the Service department to deliver great customer outcomes while meeting targets.
* You'll take accountability for departmental financials, working closely with the Parts Manager and other heads of department to ensure profitability, compliance and consistent customer satisfaction.
* You'll also be responsible for maintaining a positive team culture, driving performance and professional development across your department.
We're looking for:
* Someone with experience as Aftersales or Service Manager with a strong background in Service operations.
* Someone who can confidently manage a large and diverse team while setting clear expectations and leading by example.
* Someone with excellent customer service acumen, analytical skills and a focus on maintaining compliance with manufacturer and industry standards.
* Most importantly, someone who shares our values and takes pride in delivering both great results and a supportive, positive working environment.
If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.
VolvoVac
Job Types: Full-time, Permanent
Benefits:
* Company car
* Company pension
* Life insurance
Experience:
* Service Manager: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person