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Summer internship - branch customer service

Crewe
Internship
Service
Posted: 2 April
Offer description

We’re proud to announce we’re running our Summer Internship Programme again in 2026. This is a great opportunity to gain some hands on, paid work experience in our Merry Hill branch. This is a face to face role based in one of our friendly branches, talking with and supporting our customers over the counter. (The programme is only available to students studying for the first time in years 12 or 13 at college or 6th form) In the programme at one of our branches, the responsibilities include: Meeting our members face-to-face, getting to know them and providing them with excellent customer service Handling their transactions accurately Updating their account records and dealing with any questions or queries How will you develop? We want you to get the most out of your internship and will provide you with enough training so you have the knowledge and skills to succeed in your role. Your first week will involve you learning all about Coventry Building Society, our processes and how we work. You’ll then put your knowledge in to practice with the support of a buddy who will be on hand to answer any questions along the way. Your manager will also provide you with regular feedback and support to make sure you’re getting the most out of your programme. Our Internship Programmes will start on Monday 20th July and will run until Friday 28th of August working full time Monday to Friday. This is a great opportunity to understand how we work and some of our interns have gone on to secure part time Saturday roles to fit around their study at the end of the programme.

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